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revocation rights information

Revocation rights information

English translation currently ongoing (July 2018).

Revocation right

You have the right to revoke any contract without indication of any reason within 14 days.

The revocation period is 14 days after the day when you or any other person acting with your mandate who is not a shipping agent take possession of the goods.

To exert your right of revocation, you have to express your decision to revoke the purchase agreement in an unambiguous way (e. g. by letter, fax or e-mail) and inform us (Hangbird, Samuel Kutter, Baaderstr. 44, 80469 München, info@hangbird.net) accordingly. You can use the sample revocation form on this page, however you are not obliged to use it.

To secure the revocation period, it is sufficient that you send us this message before the end of the revocation period.

Consequences of the revocation

If you revoke the purchase agreement, we will refund you all payments that we have received from you including delivery costs (except any additional costs if you have chosen another shipping method instead our standard offer of shipping) promptly and not later than 14 days after the day when the message of your revocation has reached us. For the refund, we will use the same means of payment than the one you have used for the original transaction, unless we agreed on another means of payment. In no circumstances, we will charge you any fees due to the refund payment process. We can refuse the refund until we have received the goods or until you have produced evidence that you have sent back the goods, depending on which one is the earlier date.

You have to return the goods immediately and in any case within 14 days after the day when you have communicated your revocation. The period is secured if you send the goods within the period of 14 days.

You have to bear the costs of the return of the goods. You have to compensate for a loss in value only if it is caused by an unnecessary procedure by you to inspect the quality, features and functionalities of the goods.

Sample revocation form

(If you want to revoke the purchase agreement, please fill in the following form and send it to us.)

Widerrufsformular als pdf zum Download

– To

Hangbird, Samuel Kutter
Baaderstr. 44
80469 München
info@hangbird.net

– Hereby, I revoke the agreement of purchasing the following goods:

– Ordered (date):

– Name of customer:

– Address of customer:

– Signature of customer (only for notification on a paper form):

– Date:

 

Optional information without any effect on the revocation:
I would be happy to know your reason to return Hangbird. This information allows me to further develop and improve the product: